Andrew Macdonald Coaching Works
Effective Date: February 5, 2025

1. Introduction

Andrew Macdonald Coaching Works (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and interact with us. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and other contact details.
  • Payment information for coaching services.
  • Information provided through coaching sessions, questionnaires, or consultations.

b. Automatically Collected Information

  • IP address, browser type, operating system, and website usage data.
  • Cookies and tracking technologies for improving user experience.

3. How We Use Your Information

We use your personal information to:

  • Provide, manage, and improve our coaching services.
  • Schedule and conduct coaching sessions.
  • Process payments and send invoices.
  • Respond to inquiries and customer support requests.
  • Send newsletters, updates, and marketing communications (with your consent).
  • Comply with legal obligations and protect our business.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

  • With service providers who assist in delivering our services (e.g., payment processors, email service providers).
  • When required by law, such as to comply with legal obligations or respond to legal requests.
  • To protect the rights, property, or safety of Andrew Macdonald Coaching Works, our clients, or others.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing activities.
  • Request a copy of your data in a portable format.

To exercise these rights, please contact us at maccando1@icloud.com.

7. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and improve our services. You can control or disable cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Your continued use of our services after changes constitute acceptance of the revised policy.

10. Contact Us

Andrew Macdonald Coaching Works
Email: maccando1@icloud.com
Phone: +61 411 699 129
Website: andrewmacdonaldcoaching.com.au